Our suppliers are highly rated by their customers

Through thorough independent research, we source and recommend the suppliers that are the most highly rated and are able to offer the best rates available.

We will reduce your costs and improve your service.

About Us

We research, evaluate and vet all leading suppliers in terms of quality of service and competitiveness of cost. We recommend those best suited to your needs – We get you a better deal.

We select those suppliers that are absolutely passionate about customer satisfaction and excellence while at the same time offering the most competitive rates available.

We conduct focused customer surveys to see who the biggest and best companies are using in the various supply categories and most importantly how they rate them.

We then benchmark the rates against other leading suppliers of the same services; we only recommend those that consistently outperform their competitors in terms of service and value.

Through this ongoing process we have selected a panel of the most outstanding and competitive suppliers on the market.

We recommend those most suited to your requirements in exchange for an introduction fee from them.

That way we can offer our unique service for free.

SEE EXAMPLE REPORT »

Case Studies

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Recent clients:

Research

We search for the suppliers that consistently deliver the highest levels of customer satisfaction.

Our research comprises of both qualitative and quantitative analysis i.e. the service levels and costs. We conduct regular small surveys of high volume users of the various services and interview the most frequent users and those that control and review the suppliers. Our simple aim is to source the very best suppliers in each field.

All of our researchers adhere very strictly to our professional code of conduct developed with ICC/ESOMAR and the MRS Code of Practice.

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Services

Fees

Our fees come from the suppliers and not from you

One of the many beauties of our service is that it does not cost you a penny. We take an introduction fee from whichever of our carefully selected suppliers that we recommend. Therefore our fees come out of their first year profits and not from you.

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FAQs

Rather like an insurance broker, ICC makes its money from the suppliers. We do not charge our customers a penny. This is because it is, after all, the supplier that is getting the new business. We have arranged introduction fees with many suppliers that we consider to be leaders in their fields. The customer is able to accept or reject our recommendations as our experience has shown us that if you show someone a genuinely better deal they will generally take it!
No, as is typical in the industry, clients do not have to sign up to long contracts. However, often for excellent rates to be maintained a certain level of volume is expected; this again is standard and can be discussed and agreed with the relevant supplier.
Absolutely not; we have various suppliers in the various categories and we make recommendations based solely on suitability to the particular customer whose case we are considering. There is a healthy degree of competition among our suppliers and we are always open to new suggestions. In fact many prospective suppliers contact ICC on a weekly basis and we give them all the same full and fair hearing.
No, as is typical in the industry, clients do not have to sign up to long contracts. However, often for excellent rates to be maintained a certain level of volume is expected; this again is standard and can be discussed and agreed with the relevant supplier.
Yes. ICC is committed to making the recommendations solely in the best interests of the customer. We believe that due to our unique market intelligence and extensive experience we can dramatically improve any existing service in terms of both Quality and Value.
Get in touch with ICC »

Contact Us

ICC Research
The Mallings Centre
112 Malling Street
Lewes, East Sussex
BN7 2RG View map

t: + 44 (0)1273 897308
f: + 44 (0)1273 358388

enquiries@iccresearch.co.uk

Key Contacts:

Accounts
accounts@iccresearch.co.uk

Sales
sales@iccresearch.co.uk

Careers Enquiries (no agencies)
hr@iccresearch.co.uk

Research Team
research@iccresearch.co.uk

Supplier Applications
partner@iccresearch.co.uk

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